"Please accept our sincerest thanks for an outstanding performance and job well done. Thank you for making us feel like your number one client. You provided solutions when problems arose and put out fires without us even knowing anything was wrong"
We know this was a dynamic yet complex event and your ideas helped us achieve the best sound and lighting we could have hoped for. Our employees especially commented on the cool lighting for the columns. "You're a class act - It was wonderful!"
Owner, Event Planner
"You did an outstanding job of supporting our event. I don't know what your normal parameters are, but I am sure you went way beyond the call of duty and were a major factor in finding solutions."
"Your idea for the stage set made for an out-of-the-park homerun with our attendees. We are grateful for your extreme attention to detail. Thanks again for making us look so good."
Director of Advertising
"Thank you for helping us stage an exceptional event. I just finished a wrap session with the association and they felt this year's expo was the best they ever had... words I love to hear."
Writer, Producer, Director
"When we first met during the site visit for our 2004 event, I was impressed that you took it upon yourself to fly to the site several months prior to the event to scope things out. It was during that visit that I realized how customer oriented you are and your concern for the customers' detailed needs. Far too many suppliers don't look you in the eye and listen, really listen to what the customer has to communicate. You are one of an elite group of people that listens, questions whether you heard it right, and recap the needs. And your follow up with email is second to none. This last event was a mirror image of past shows. Your team was constantly following up; making sure we had everything we needed. When you made your cell phone available to me, it was another confidence builder that shouted "Customer Service." Thanks again for giving us a turn-key product so we could concentrate on "our" customers. Looking forward to working with you on our next event 2010.